Privacy Policy

Welcome to!

This document details the privacy rights of our users. This website deals only with users from Africa and The Middle East. Users from any other locations (including North America and Europe) should not use our services. 

By using this website or mobile application (the “Site”), or the services provided by PlusOne Health GmbH  (“Company”, “we”, “our” or “us”), you are accepting the practices described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use the Site, the Company’s services, or the Company’s mobile applications.

Update to the Privacy Policy

The Company reserves the right to update, revise or remove any part of the Privacy Policy in its sole discretion at any time and without prior notice to users by updating this posting. Thus, you should visit this page periodically and each time you would like to use the Site or use the Site Services. If you disagree with the Privacy Policy, please stop using this Site or any of its Services.. Your continued use after a change has been posted constitutes your acceptance of the changes.

The Company 

The Site is owned by PlusOne Health GmbH. The Company does not engage in the practice of Medicine. The Company contracts with independent physicians or medical institutions in Europe and the USA to provide the second opinion (Providers) for the users who request the service. Such Providers are solely responsible for the quality and appropriateness of the advice they render to you. The Company is not an insurance provider.


The Site and all Services that come with it is targeted for users in the Middle East and Africa (Target Region). The Site and the Company do not avail it’s services to users or patients in Europe or the Americas. Users requesting services from countries out of this Target Region will not receive it. If you are not located in the Target Region or located in the Target Region but carry a different nationality, you are not eligible for receiving the service. 

Consent to Data Use

By submitting data to this Site, you consent to its use and processing of your date to be able to provide the service requested.


Several areas of this Site is accessible without registration. However, certain services of this Site are available only to “Secure Users” who have been granted user IDs and passwords. If you are a Secure User, you agree to accurately provide, maintain and update any information about yourself that you have provided to the Company. If you do not maintain such information, or the Company has reasonable grounds to suspect as much, the Company has the right to suspend or terminate your account and your use of this Site.